Terms
These terms describe how Curated Outbound provides outbound email campaign services and the boundaries of that service. By requesting or running a campaign, you agree to the terms below.
Nature of the service
Curated Outbound provides managed outbound email campaigns. The service includes campaign preparation, company targeting, message generation, batch-based execution, and coordination of sending through an agreed email setup.
- Campaign preparation
- Company targeting and message generation
- Batch-based execution and refinement
- Coordination of sending via an agreed email setup
No guarantees
Outbound email performance depends on factors outside our control, including the offer, market conditions, audience fit, and timing. No guarantees are made regarding replies, leads, conversions, or revenue. The service focuses on execution quality rather than promised outcomes.
Client responsibilities
Clients are responsible for ensuring that campaigns are lawful, aligned with internal policies, and based on accurate inputs provided during alignment.
- Ensuring offers and messaging comply with applicable laws
- Confirming outbound outreach aligns with internal policies
- Providing accurate inputs during alignment
- Using delivered materials responsibly
Email sending and access
When Curated Outbound is involved in sending emails, access is limited strictly to sending. Inbox content is not accessed, and credentials may be revoked at any time. Clients retain ownership and control of all email accounts and domains used.
Use of third-party services
Campaign execution may involve third-party services such as email providers or infrastructure tools. These services are used only to enable delivery and are subject to their own terms and policies.
Payment and billing
Pricing is agreed before campaign execution. Full campaigns begin after alignment and confirmation, and invoices must be settled before execution unless otherwise agreed. Test Pack purchases are one-time and non-recurring.
Cancellation and termination
Campaigns may be paused or stopped by either party with notice. Work completed up to the point of termination remains billable, and sending access can be removed immediately upon request.
- Completed work remains billable
- Sending access can be removed immediately
Intellectual property
Campaign materials created for a client may be used by that client. No ownership of internal processes, tooling, or methodologies is transferred, and site content may not be reused without permission.
- No transfer of internal processes or methodologies
- Site content may not be reused without permission
Limitation of liability
To the maximum extent permitted by law, Curated Outbound is not liable for indirect or consequential damages. Liability is limited to the fees paid for the specific service in question.
Changes
These terms may be updated as the service evolves. The current version will always be available on this page.
Questions
If you have questions about these terms, you’re encouraged to ask before starting a campaign.
Ready to proceed?
If you’d like to start with alignment and scope, you can begin from the main page.